Apprenticeship

Apprenticeship
Apprenticeship 2018-03-28T17:35:03+00:00

ADVANCED APPRENTICESHIP

Step into the world of cyber security. Fight the criminals!

Our Cyber Security programme activates school and college leavers to prevent cyber crime, decrypt data and unravel malware. Our apprenticeship programmes develop an excellent blend of technical skills across digital security, to build skills and knowledge in critical areas.

The Cyber Security apprenticeship is a Level 4 programme, and so in order to begin your cyber career you must first meet the higher-level criteria, including two A’ Levels or equivalent. We therefore offer the advanced apprenticeship from either one of our apprenticeship programmes below, after which you can then progress onto a Higher apprenticeship in Cyber Security.

Infrastructure Technicians

Role Profile

An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and troubleshoot non-routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisations’ productivity.

Typical Job Roles

Help Desk Technician, First or Second Line Support, IT Infrastructure Technician, Network Support

Entry Requirements

Individual employers will set the selection criteria, but this is likely to include five GCSEs, (especially English, Mathematics and a Science or Technology subject); a relevant Level 2 Apprenticeship; other relevant qualifications and experience; or an aptitude test with a focus on IT skills.

IT Apprenticeship Level

This Infrastructure Technician is a Level 3 Apprenticeship.

Technical Competencies

  • Communication: works both independently and as part of a team and following the organisations’ standards; competently demonstrating an ability to communicate both in writing and orally at all levels, using a range of tools and demonstrating strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during all tasks

  • IT Security: demonstrates the necessary skills and behaviours to securely operate across all platforms and areas of responsibilities in line with organisational guidance legislation

  • Remote Infrastructure: effectively operates a range of mobile devices and securely add them to a network in accordance with organisations policies and procedures

  • Data: effectively records, analyses and communicates data at the appropriate level using the organisation’s standard tools and processes and to all stakeholders within the responsibility of the position

  • Problem-solving: applies structured techniques to common and non-routine problems, testing methodologies and troubleshooting and analyses problems by selecting the digital appropriate tools and techniques in line with organisation guidance and to obtain the relevant logistical support as required

  • Workflow management: works flexibly and demonstrates the ability to work under pressure to progress allocated tasks in accordance with the organisation’s reporting and quality systems

  • Health and Safety: interprets and follows IT legislation to securely and professional work productively in the work environment

  • Performance: optimises the performance of hardware, software and Network Systems and services in line with business requirements

  • Can explain the correct processes associated with WEEE (the Waste Electrical and Electronic Equipment Directive)

Technical Knowledge and Understanding

  • Working knowledge of a range of cabling and connectivity, the various types of antennas and wireless systems and IT test equipment

  • Understands maintenance processes and applies them to working practices

  • Understands and applies the basic elements and architecture of computer systems

  • Understands where to apply the relevant numerical skills e.g Binary

  • Understands he relevant networking skills necessary to maintain a secure network

  • Understands the similarities, differences and benefits of the current Operating Systems available

  • Understands how to operate remotely and how to deploy and securely integrate mobile devices

  • Understanding and working knowledge of Cloud and Cloud Services

  • Understands the importance of disaster recovery and how a disaster recovery plan works and their role within it

  • Understands the similarities and differences between a range of coding and logic

  • Understands and complies with business processes

  • Working knowledge of business IT skills relevant to the organisation

Underpinning Skills, Attitudes and Behaviours

  • Logical and creative thinking skills

  • Analytical and problem-solving skills

  • Ability to work independently and to take responsibility

  • Can use own initiative

  • A thorough and organised approach

  • Ability to work with a range of internal and external people

  • Ability to communicate effectively in a variety of situations

  • Maintain productive, professional and secure working environment

Qualifications

Apprentices must achieve one knowledge module or vendor/ professional qualification from each of the five different sections to be provided. Further details on the knowledge modules are available in the occupational brief available from the Tech Partnership.

English and Maths

Level 2 English and Maths will need to be passed, if not already, prior to taking the end point assessment.Professional Recognition
This Apprenticeship is recognised for entry onto the register of IT technicians confirming SFIA level 3 professional competence and those completing the Apprenticeship are eligible to APPLY FOR REGISTRATION.

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SOFTWARE DEVELOPMENT TECHNICIAN

Role Profile

Software Development Technician. An IT Software Development Technician typically works as part of an IT software development team, to builds simple software components (whether web, mobile or desktop applications) to be used by other members of the team as part of larger software development projects. They will interpret simple design requirements for discrete components of the project under supervision. The approach will typically include implementing code, which other team members have developed, to produce the required component. The Software Development Technician will also be engaged in testing that the specific component meets its intended functionality.

Typical Job Roles

IT Software Development Technician, Junior Developer, Junior Web Developer, Junior Application Developer, Junior Mobile App Developer, Junior Games Developer, Junior IT Software Developer, Junior Application Support Analyst, Junior Programmer, Assistant Programmer and Automated Test Developer.

Entry Requirements

Individual employers will set the selection criteria, but this is likely to include 5 GCSEs (especially English, Mathematics and a Science or Technology subject); other relevant qualifications and experience; or an aptitude test with a focus on IT skills.

IT Apprenticeship Level

This IT Software Development is a Level 3 Apprenticeship, to find out more check out the Tech Partnership page at www.thetechpartnership.com/apprenticeship/softwaredevelopmenttechnician.

Technical Competencies

  • Logic: writes simple code for discrete software components following an appropriate logical approach to agreed standards (whether for web, mobile or desktop applications)

  • Security: applies appropriate secure development principles to specific software components all stages of development

  • Development support: applies industry standard approaches for configuration management and version control to manage code during build and release

  • Data: makes simple connections between code and defined data sources as specified

  • Test: functionally tests that the deliverables for that component have been met or not

  • Analysis: follows basic analysis models such as use cases and process maps

  • Development lifecycle: supports the Software Developers at the build and test stages of the software development lifecycle

  • Quality: follows organisational and industry good coding practices (including those for naming, commenting etc.)

  • Problem-solving:
    – Solves logical problems, seeking assistance when required (including appropriate mathematical application)
    – Responds to the business environment and business issues related to software development

  • Communication: clearly articulates the role and function of software components to a variety of stakeholders (including end users, supervisors etc.)

  • Operates appropriately in their own businesses, their customers’ and the industry’s environments

  • User Interface: develops user interfaces as appropriate to the organisations’ development standards and the type of component being developed

Technical Knowledge and Understanding

  • Understands the business context and market environment for software development

  • Understands the structure of software applications

  • Understands all stages of the software development lifecycle

  • Understands the role of configuration management and version control systems and how to apply them

  • Understands how to test their code (e.g. unit testing)

  • Recognises that there are different methodologies that can be used for software development

  • Understands the particular context for the development platform (whether web, mobile, or desktop applications)

  • Understands their role within their software development team

  • Understands how to implement code following a logical approach

  • Understands how their code integrates into the wider project

  • Understands how to follow a set of functional and non-functional requirements

  • Understands the end user context for the software development activity

  • Understands how to connect their code to specified data sources

  • Understands database normalisation

  • Understands why there is a need to follow good coding practices

  • Understands the principles of good interface design

  • Understands the importance of building in security to software at the development stage

Underpinning Skills, Attitudes and Behaviours

  • Logical and creative thinking skills

  • problem-solving skills

  • Ability to work independently and to take responsibility

  • Can use own initiative

  • A thorough and organised approach

  • Ability to work with a range of internal and external people

  • Ability to communicate effectively in a variety of situations

  • Maintain productive, professional and secure working environment

Qualifications

Apprentices must achieve each of the Ofqual-regulated Knowledge Modules, as summarised above.

English and Maths

Level 2 English and Maths will need to be passed, if not already, prior to taking the end point assessment.Professional Recognition
This Apprenticeship is recognised for entry onto the register of IT technicians confirming SFIA level 3 professional competence and those completing the Apprenticeship are eligible to APPLY FOR REGISTRATION.

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